India Post is a perfect comeback story. During late 90's when private courier companies entered Indian Market, they broke the monopoly of India Post. The USP of Courier companies was Timely & Fast delivery and Better Service. The India post was written off as Poor Man's Courier during late 90's. The history repeats itself and India Post is back with a bang delivering value to customer. I did lot of study on this topic and off-record spoke to executives of private courier companies. The common conclusion is that gradually courier companies are losing business to India Post. In last 20 ... Read More
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