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HDFC Ltd Home Loan Experience – A Learning for Borrowers

Today i will share my worst experience till date i.e. availing Home Loan from HDFC Ltd. As i mentioned in my previous post that HDFC Ltd. and HDFC Bank are 2 different listed entities. Many potential borrowers fall into this trap considering both are same. After Pre Home Loan Review i finalized HDFC Ltd based on good experience with HDFC Bank. After processing fee was en-cashed, i came to know that both are different. It was too late. HDFC Ltd is largest and oldest lender. My personal philosophy is to always go with Market Leader and you will not face any problem. Unfortunately, this time, i was wrong.

I took the loan from Marathalli Branch in Bangalore. On a fateful day, i visited the branch first met a gentlemen Mr Niranjan who is branch head. He passed me the no. of DSA (Direct Selling Agent) Mr. Vinod & told me to coordinate with him. I called Vinod and he seems to be a very nice person. He was very sweet during first interaction and promised me that he will help end to end in this process. I just need to sit back and relax.

Besides helping in Home Loan Process, DSA’s also help in other activities like notarization, e-stamping etc. The biggest advantage is that you need not go anywhere. My first advice is to select your DSA very carefully and through reference only. Like Husbands/Wives they can also make your life Heaven or Hell :). For a home loan application, I told Vinod that i will be late from office. He told me that for him the customer is GOD. He can come at midnight for business. I fell flat with his customer friendly approach and thought i have landed in right hands.

The same day he came at 10 PM in the night and since i already had a list of documents required for loan processing, i handed over the complete set to him. During the informal conversation, he told me some health problems his family is facing (Which i realized later that it was cooked up to gain sympathy). While leaving, he told that he will let me know in 2-3 days on my exact loan eligibility and loan status. Just to add i was applying for pre-approved Home Loan.

To my utter surprise, next day i received a call from him and he told that all the docs are in place for loan processing. As a next step, i need to submit the processing fee (PF) that was approx 11k plus. He told that he will come in the evening & will collect the cheque. I requested him to waive it off as i heard that usually HDFC waive off processing fees. He told me that now it is not possible but still he will check with his senior and confirm to me.

Same day evening i received call from him and he told that he tried to convince his boss. The scheme to waive off processing fees is over. I said OK you can come and collect the cheque same day late evening. He also assured that if i will share a single case of PF waiver then he will refund the same from his pocket to me. He also promised i will get sanction letter in a max 2-3 days time. I gave him PF cheque same day evening and that was en-cashed next day.

This was the beginning of my troubles. Just after cheques encashment, DSA stopped taking my calls. I used to call him numerous times, dropped so many SMS but he never used to call back and respond back. Whenever i tried from my other mob no or landline, he used to pick up call and apologize for not picking up the call from my mobile no. with him. After that, he stopped picking up call from my other no’s also, i found out innovative ways to reach him like a call from PCO, friends mobile etc.

Anyways after so many follow ups i received my sanction letter that took approx 10 days time. I was negotiating a property deal and about to finalize the same. It was basically a transfer case (pre-registration) and there were some queries from Builder and Seller. I called DSA so many time times in 2 days but he never  picked up a call. Eventually, i lost the deal as no one waits for too long.

Before proceeding further just to add that call centre of HDFC is good for nothing. They are just pre-recorded human beings who will tell you to call your respective branch. The problem with the branch is that no one picks up call. Once i visited Marathalli branch and complained this to Mr Niranjan. He told me it is not the case. I gave him LIVE DEMO and called branch no. in front of him, only that landed at the reception. The telephone was on mute and receptionist was busy in some other work. The branch manager was speechless :).

Anyways coming back to the main topic. At last, i managed to finalize property and after too much struggle with DSA, i put everything in place (90% efforts were mine only). I visited branch multiple times and i finalized the date for registration. I informed and took confirmation from HDFC before confirming registration date to the seller. The seller was flying down from Delhi. I kept asking HDFC on the status of cheques and they kept assuring me that cheques will be ready on D-day. DSA keep on telling me that have faith in GOD. I wondered cheques will be issued by the HDFC if they only don’t know the status then how GOD will help. Finally, the D-day came and Seller flew from Delhi and to my utmost shock, i was informed cheques are not ready. It was the last thing that i expected from HDFC. But i knew that i have to bear the brunt of taking the wrong decision. I reimbursed airfare and hotel stay to the seller.

My cheques were issued after 3 days and i took xerox to be doubly sure that they are available to the branch. A day before registration, Marathalli branch shared a mobile no of a lawyer and informed me that he & HDFC executive will accompany us for the registration. I called a lawyer and he promised to meet me at 10 AM in Marathalli branch.

On the day of registration, i along with seller reached Marathalli Branch at 9:45 AM and the branch opened at 10:15 AM. The more surprises were waiting for me. I was told that neither lawyer nor HDFC executive is coming for the registration. Before registration, i was supposed to go to Sellers Home Loan Bank (15 Km from Marathalli) and then had to reach registrar office for registration before 3 PM as suggested by my lawyer. I was feeling jittery. Finally, branch manager Mr. Niranjan told me that he has called my DSA and he will accompany us. He reached at 11:30 and we rushed to complete everything on time. We managed to complete all the formalities just in time. Thanks to my luck and Bangalore traffic.

During the process, i had submitted 15 original docs to HDFC Ltd. I requested HDFC to issue an acknowledgement regarding the same else i didn’t have any proof regarding the same. They were hesitant to issue the same and gave some excuse or another for the same. I escalated to info.bangalore@hdfc.com and then to Mr Sujit (Operation Head) but no one reverted. When i escalated to Mr. Nagendra (Regional Head), i received a call from the marathalli branch and they agreed to issue the acknowledgment letter. I felt as if i have climbed Mount Everest.

Recently, i also came to know that they have increased Spread to 5.75% for new borrowers for 30 Lac to 75 lac band. When i called them to increase my spread the executive told me to deposit approx 20k for the same. It is a gross violation of directives of National Housing Bank that has directed all HFC’s to charge uniform rate to both old and new customer.

I regret my first bad decision of life and this post is just to make others cautious in their approach while dealing with HDFC

Key Learning’s based on my Experience with HDFC Ltd

1. HDFC has a different standard for different customers. It is very unfair though they claim to be fair with all. For few borrowers, they waive off Processing fees but charge wherever they can.

2. They have different interest rates for Old and New customer depending on spread of the borrower. It is a gross violation of directives issued by National Housing Bank (Pls click on the following URL for  same) (Update: NHB has quietly withdrawn this circular on Aug 22, 2014)

http://www.nhb.org.in/Regulation/pol%20cir-44.pdf

3. Please insist on the acknowledgment of original docs submitted by you with HDFC on their letterhead. They are very reluctant to share the same. I had to escalate to Regional Head to get the same else they keep giving excuses

4. Before finalizing the date of registration, kindly insist on xerox of the cheques in the name of seller

5. Select your DSA through reference only. It is as imp as selecting right life partner

6. HDFC don’t reply to email queries (i sent it on info.bangalore@hdfc.com and never received any revert)

7. Contact us section on www.hdfc.com is not working from last 6 months or so. I myself was trying the same on regular basis

8. Call Centre does not know anything about your loan account. They will only refer you to the home branch

9. No one picks up calls in the branch

10. You should carry Banker’s cheque towards stamp duty and registration charges. This exercise is independent of the home loan process.

11. Last but not the least, there is no grievance redressal mechanism in HDFC Ltd.

Recently i visited HDFC for part pre-payment of my Home Loan, They told me to fill Prepayment Request Letter. Basically, this form captures complete information about your source of fund (Source of funds utilized for Pre-Payment of Home Loan). The HDFC executive also asked for last 6 months statement of Bank Account.

I failed to understand the logic behind this move i.e. last 6 months statement. I am issuing a cheque from the account, that is debited every month to clear EMI. The account is in my name. Lastly, there is no penalty on pre-payment irrespective of the source of funds then Why should i provide my last 6 months account statement to HDFC? I protested and refused to provide the statement then HDFC executive accepted my pre-payment without 6 months statement.

HDFC executive was not able to explain the purpose or reasoning behind the bank account statement. HDFC should not be concerned about the source of funds and should only interfere to the extent of recovering the amount due irrespective of its source. Hope someone will provide the logic behind this move on this forum :).

Copyright © Nitin Bhatia. All Rights Reserved.

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Iamsri
Iamsri
12 years ago

I am just about to get a loan from HDFC Ltd in Pune because the seller has his loan with HDFC too. Can I take it from your experience that HDFC Ltd would be better than their bank branches?

Nitin Bhatia
Nitin Bhatia
12 years ago
Reply to  Iamsri

Just to clarify that any lead generated from HDFC bank branch is processed by HDFC LTD only. The experience shared by me is of HDFC Ltd not of HDFC Bank as HDFC Bank is not into Home Loan Business…Earlier HDFC Bank took over Centurion Bank of Punjab (CBoP) & they are currently only serving existing home loan customers of CBoP…

As i always suggest, its better to take Home Loan from Banks like SBI, AXIS, ICICI etc rather Home Finance Companies (HFC’s) like HDFC Ltd, LIC etc becoz Bank’s Home Loans are linked to Base Rate and governed by RBI whereas HFC’s set their own BPLR or RPLR, which are less scientific compared to Base Rate.

Iamsri
Iamsri
12 years ago
Reply to  Nitin Bhatia

Thanks Nitin, valuable suggestion.
I now have the time (token-MOU-wise) to consider other banks, in 10 days HDFC would become the default.

Dileep
Dileep
11 years ago
Reply to  Nitin Bhatia

Even I am facing the same problem.Can you send me the mail id of Nagendra ?My mail id is discover.dileep1@gmail.com

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Dileep

Pls check ur mail box

Raj
Raj
9 years ago
Reply to  Nitin Bhatia

Hi Nitin,

I am planning to take home loan for my new apartment. Can you suggest me which bank provides me best rate of interest, lower processing, MOD & documentation fees, good services. I got little bitter experience from SBI since they said NO Processing fees but they asked to shell out 20k for legal fees and MOD charges. On the other hand, HDFC is taking only 11k for processing and all other charges with 10.10% floating interest rate same like SBI. LIC HFL is offering NO processing fees and will on only collect charges for legal fees, NO MOD required but rate of interest is 10.10% fixed for first 2years and floating from there on.

Confused between these three and i didn’t inquired about AXIS bank bcoz there rate of interest is little higher than the other 3 institutions.

Thanks,
Raj

Nitin Bhatia
Nitin Bhatia
9 years ago
Reply to  Raj

I will suggest SBI.

Ravi
Ravi
12 years ago

Is there any way we can escalate to NHB about diff interest rates being charged by HDFC with old and new customers.

Nitin Bhatia
Nitin Bhatia
12 years ago
Reply to  Ravi

Dear Ravi,

You may send a written complaint to NHB at following address

National Housing Bank
Department of Regulation and Supervision,
Core 5A, India Habitat Centre,
Lodhi Road, New Delhi – 110 003.

The Complaint can also be e-mailed at crcell@nhb.org.in

Thanks in advance
Nitin Bhatia

Suresh
Suresh
11 years ago

Hi Nitin,
I am facing similar problems with HDFC and as expected the one and only Mr.Sujit looks to be a non-functional Ops Head. Can you give me the email id of Nagendra ?

rgds,
suresh
suresh.1977@gmail.com

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  Suresh

Pls check your mailbox

Ashutosh
Ashutosh
11 years ago
Reply to  Nitin Bhatia

could you please give me email id of nagendra also ? My mail id is – ashutosh.on.chat@gmail.com

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  Ashutosh

Pls check ur mailbox

Deepak
Deepak
11 years ago
Reply to  Nitin Bhatia

Hi Nitin,

I’m also facing similar issues. Can you please pass on the email id of Mr Nagendra?
Thanks in advance.
My email id is deepak.bits@gmail.com

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  Deepak

Pls check your mail 

Rithesh Shetty
Rithesh Shetty
11 years ago
Reply to  Nitin Bhatia

Hi Nitin,

I am facing similar issue. HDFC sucks. Can you please send me Nagendra’s email id.

Thanks,
Rithesh
rithesh_shetty@yahoo.co.in

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  Rithesh Shetty

Pls check your mail.

muthukumar
muthukumar
11 years ago
Reply to  Nitin Bhatia

I Too facing many problems. I have home loan account Kasturiba road branch, Could you provide me email id and contact numbers whom I have to contact to solve the issues. my email id is ylmk_2000@yahoo.co.in

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  muthukumar

Pls check your mail

Selvaraj
Selvaraj
11 years ago
Reply to  Nitin Bhatia

I also face the same issue. Please share the email id of nagendra. My Email id is selvaraja1980@gmail.com

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Selvaraj

Pls check your mail box

pravin
pravin
10 years ago
Reply to  Nitin Bhatia

Facing similar issue can you please share my Nagendra’s email id.

Thanks

Pravin
multiweave@gmail.com

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  pravin

Pls check your mailbox. Tks

Amit
Amit
10 years ago
Reply to  Nitin Bhatia

Please send me also Nagendra’s email Id. my email ID khari.amit@gmail.com

Thanks

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Amit

Pls check your mail box

hari
hari
10 years ago
Reply to  Nitin Bhatia

similar problem HDFC sucks. Can you please send me Nagendra’s email id.

Thanks Hari
harikrish83@gmail.com

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  hari

Pls check your mail.

Guru
Guru
10 years ago
Reply to  Nitin Bhatia

Hi Nitin,

I am facing few issues with servicing of my home loan with hdfc. Could you please share Mr Nagendra’s email id? My email id is guru0404@yahoo.com

Thanks

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Guru

Pls check your mail.

Vishal
Vishal
11 years ago

The HDFC has its own discriminating calculations and varies from time to time.
I am sharing my experience, I have home loan which is not fully disbursed even now as the property is under construction.
Method: From 01 August to 30 September 2012, the HDFC Ltd. Calculated loan based on following method:
Total Disbursement : Rs 9,00,000
Total Principle paid : Rs 2,847
Total Prepayment : Rs 1,30,000 ( 18 July 2012 )
Total Outstanding Amount : Rs 900000 – Rs 2857 = Rs 8,97,153
Total EMI = Rs 12,106 based on outstanding amount of Rs 8,97,153
Loan term balance in months = 94 Months from 01 August 2012 due to prepayment of Rs 1,30,000

Method 2: From 01 October to Present, the HDFC Ltd. Calculated loan based on following method:
Total Disbursement : Rs 12,00,000
Total Principle paid : Rs 13,681
Total Prepayment : Rs 1,30,000 ( 18 July 2012 )
Total Outstanding Amount : Rs 1200000 – Rs 13681 – Rs 130000 = Rs 10,56,319
Total EMI = Rs 14,254 based on outstanding amount of Rs 10,56,319
Loan term balance in months = 120 Months from 01 October 2012

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  Vishal

You may visit HDFC and ask them how they have calculated the principal and interest component.

Vipon Sharma
Vipon Sharma
11 years ago

Sir,
I want to take home-loan for construction of first-floor of my
house. I need 5 lacs. I can manage money from my ppf etc. But I have
been suggested that after getting 20% rebate on interest my overall
intt. will be reduced. For example, ROI = 10% then after 20% rebate on
intt. paid, my effective intt. will be 8% . Further this 8% will be
earned by me on my non-used amount ( by keeping non-used amount in ppf
etc ) which otherwise would have been used if no home-loan is taken.
Hence actual intt. is 0% only. Advice is that no loan is good than
home-loan.
I am now in a fix over whether I should take home-loan or not. Kindly
advise me by giving elaborate reply. I can manage my finance otherwise
also.

with regards,

Vipon sharma

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  Vipon Sharma

Till the construction is completed, you will be paying only Pre-EMI i.e. Simple interest on loan amount. Pre-EMI’ is not eligible for any deduction u/s 24(b). It becomes eligible for deduction u/s 24(b) in the year of completion. From the year of completion you can claim total Pre-EMI paid as tax relief for next 5 years in 5 equal installments.

After construction is completed, you can claim tax relied on Principal & Interest Paid amount paid every year:

1. Deduction on principal amount
You can get tax relief on your principal amount only if it is borrowed from recognized lender. Claim can be made for principal amount of housing loan together with other expenses such as registration fee; stamp duty etc from the financial year in which events like purchase, reconstruction, completion etc occurs. However you will not be eligible for tax relief, if principal amount is repaid before construction of your house. If you paid after completion of construction, you can claim maximum of Rs 1 lakhs in a year to deduct from your taxable income under section 80(c).

2. Deduction on Interest paid
You can avail tax relief for interest paid along with your monthly EMI. You can claim your interest deduction up to Rs 1, 50,000/- .However, you need to either acquire or complete construction of property within three years from the end of the financial year in which loan is taken. Tax relief can be enjoyed if you could not occupy the house due to your business or employment and your house is not let out during the year. If property is self occupied then you cannot claim tax relief on interest component.

In your case, Your actual interest cannot be 0% as calculated by u therefore i will not advise you to avail Home Loan and if u can manage finances on your own then its more beneficial for u.

Thanks & BR
Nitin Bhatia

XXXX
XXXX
11 years ago

HDFC website has this info:
PRE CLOSURE / FULL PREPAYMENT CHARGES :
There shall be no incidence of Prepayment charges in the event a loan is preclosed (prepaid) in full out of own sources of the borrower.
Any prepayment from sources other than own sources (*) shall be subject to a prepayment charge of 2.00% of the outstanding amounts being so prepaid (such amounts shall include all amounts prepaid during the given financial year).
You shall be required to submit copies of your Bank Statements or any other documents that HDFC deems necessary to ascertain the source of prepayment.
(*) The following is an indicative list of sources other than own sources.
Sources other than Borrowers’ own sources would include:
Loans availed from various sources such as from employer, refinance facility, HDFC, other financial institutions for other purposes (whether or not linked to any security, including of mortgage of the property financed), relatives, friends or family members who are not co-borrowers.Payment from Sale of property financed either directly or through internal adjustment of another customer’s loan.Third Party chequesSurrender of property to developer

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  XXXX

Above clause is applicable only for for Fixed Rate Home Loan. For Variable/Adjustable rate Home Loan there is no prepayment charge irrespective of source of fund. HDFC shud not be concerned about source of fund therefore should not ask for statements to prove source of fund.

Thanks & BR

Anandondotnet
Anandondotnet
11 years ago

HI NITIN,
THANKS FOR YOUR POST. I WAS ABOUT TO PAY MY CHEQUE TOMMOROW. LUCKILY I THOUGHT OF CHECKING MOD FEE AND GOT YOUR SITE’S LINK. DROPPED PLAN OF TAKING LOAN FROM THEM. PLEASE SUGGEST LIC OR IDBI OR ANY OTHER BANK WHICH WOULD BE BETTER FOR LOAN FOR CONSTRUCTING  HOME.

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  Anandondotnet

I will suggest SBI or Axis Bank

Sudarshan
Sudarshan
11 years ago

Hello Nithin,

I am facing similar problems as what people are facing in the feeds. Please provide me the Email ID of Nagendra.
My Email- Sudarshans85@yahoo.co.in

Thanks and Regards,
Sudarshan

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  Sudarshan

Pls check your mail id

Pankaj
Pankaj
11 years ago

Hi Nitin,

I have availed home loan along with my wife from ICICI, with my wife being the main applicant and myself a co-applicant. The Home Loan EMI is being deducted from my Wife’s salary account as she is the main applicant. Kindly let me know what all documents should be presented/submitted for tax exemption for the applicant and the co-applicant.

Also, in the budget 2013 govt. has introduced a TDS of 1% which will be deducted on properties having value more than 50 lakhs. My flat costs around 56 lakhs. However i wanted to check if the TDS is applicable on the property value or registration value of a flat.

Regards,
Pankaj

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  Pankaj

You need to submit a declaration form with your respective organizations mentioning the % of exemption availed. If the ownership % is not mentioned then it should be 50-50 else in the same proportion of ownership. Your HR can provide the declaration form.

If u have already purchased or registered then TDS is not applicable otherwise its applicable on the Value of the property.

Lipi
Lipi
11 years ago

I’m also facing the same problem and wish to escalate to mr narendra. Please provide me with his email address. My email is lipianalyst@yahoo.com

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  Lipi

Pls check your mail

Divyanshu
Divyanshu
11 years ago

Hi, Could you pls. provide the email ID of Mr. Nagendra, my mail id is divyanshu_gupta@yahoo.com, I wish i had read your blog a bit earlier :(

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  Divyanshu

Pls check your mail id

svdath
svdath
11 years ago

I am having similar issue with Sahakarnagar branch. Can you mail me Mr.Nagendra’s mail id. My mail id is svdath@yahoo.com

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  svdath

pls check your mailbox

Manish
Manish
11 years ago

Please send me email id of Mr. Nagendra on manish.bhoge@gmail.com

Nitin Bhatia
Nitin Bhatia
11 years ago
Reply to  Manish

Pls check your mailbox

natraj
natraj
11 years ago

Hi Nitin,

I have a smiliar issue with HDFC and i am NRI customer with them..i am sick and tired of calling them from USA everyday. Can u give me email id of chennai regional head so that i can escalate this issue asap? my email id natraj_btech@yahoo.co.in

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  natraj

Apologies but i don’t have contact details of Chennai regional head

jeffykeral
jeffykeral
11 years ago

HDFC Ltd the blood suckers….I got similar experience and after I paid the processing fee they played well in crooked way finally I made complaint to obudsman and all the heads of HDFC

Thank God later I received a sound amount of loan from nationalized bank within short of time without any hurdles.

Neha
Neha
11 years ago

Can we share and make a list of trustable/tested DSAs?

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Neha

its an unorganized field so not feasible as of now.

Vinay
Vinay
11 years ago

Hi Nitin,

Having a nightmare with these guys. Exactly the same situation. Can you please share Mr. Nagendra’s email id?

Thanks
-Vinay

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Vinay

Pls check your mail box.

Arindam Das
Arindam Das
10 years ago

Hi Nitin

Thanks for sharing your experiences. I currently face the same issues with prepayment, HDFC just refuses to accept my prepayment, giving some excuse or the other.
What I wanted to know are these two things:

a. Is there a way that I can add my loan account to my HDFC bank account through netbanking? This will help me prepay the loan without the help of these bloodsuckers.

b. How do I know what is the exact outstanding principal? My loan account online does not show this. Another ploy by HDFC so discourage prepayment.

Thanks!
Arindam

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Arindam Das

HDFC cannot refuse pre-payment. If its from own source then nor prepayment penalty but if funding from 3rd party then with pre-payment penalty you can pre-pay. To answer your queries

(a) You cannot prepay through net banking. Only EMI can be paid through Net banking

(b) You need to contact HDFC for principal outstanding else you can download emi calculator from following link and check principal outstanding with the help of same

https://www.nitinbhatia.in/home-loan/emi-calculator/

Aritra De
Aritra De
10 years ago

Hi Nitin,

I am having a lot of problems getting the disbursement cheque.
As a result, even I had to pay the agreement penalty clause to the seller of the house. Even worse, the seller has planned to call off the deal if he does not get the money by this weekend.

The Sahakarnagar branch never picks up the phone and nothing gets done.

I would like to escalate this to a competent higher authority.

Can you mail me the mobile number, designation and e-mail id of Mr Nagendra such that my home loan fiasco gets over soon. My e-mail id is indiaisgr8@gmail.com

Thanks,
Aritra

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Aritra De

Pls check ur mail id

KK
KK
10 years ago

great source of information and inspiration. I am also having trouble with HDFC. Can you send me the email id of Mr Nagendra at kittuskk@gmail.com thanks much!

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  KK

Pls check your mailbox

jaya
jaya
10 years ago
Reply to  KK

Did mailing Nagendra speed up the process at HDFC. Kindly share your experience

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  jaya

After i wrote to Mr Nagendra, i received call from his office next day and within 1 week my complaint was resolved.

Aneesh Nair
Aneesh Nair
10 years ago

Hi Nitin,
Recently I also had a bad experience with HDFC. I was trying to get a list of documents held by the HDFC with respect to the home loan I availed from my them. I was surprised by the attitude of HDFC, wherein they refused to issue the document as asked by me. They were giving me the list of documents in a plain white paper with an acknowledgement that “they received the aforesaid documents forwarded by me” written in hand. They are out rightly denying me to provide the list of documents in their letter head.

Can you please help me with the situation? To whom should I approach. What are the options I have? I need this document to shift the loan from HDFC to my employer. I am based in Delhi and availed loan from Delhi.

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Aneesh Nair

Pls send a written complaint to their head office in Mumbai through registered post. Address of HDFC is
Sh Keki Mistry
HDFC Limited,
Ramon House, 169, Backbay Reclamation,
H T Parekh Marg, Churchgate
MUMBAI – 400 020.

Also send written complaint to NHB. Format can be downloaded from following URL
http://www.nhb.org.in/Grievance-Redressal-System/Application-Form.pdf

Address of NHB is
CR Cell,
National Housing Bank,
NHB Core 5 A,
India Habitat Centre,
Lodhi Road. New Delhi- 110003

jaya
jaya
10 years ago

We are facing similar situation as you did but still yet to reach the goal. Can you kindly mail your contact details as well as Mr Nagendra to jayasempire@yahoo.com

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  jaya

Pls check your mailbox

Priyesh
Priyesh
10 years ago
Reply to  Nitin Bhatia

Hi Can you please share email IDs of Mr. Nagendra, I am a victim too of this branch. agrawal.priyesh@gmail.com

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Priyesh

Please check your mailbox

Pratik
Pratik
10 years ago

Very nice blog indeed. very much informative. Could you please mail me the email id of Mr Nagendra to my id : noentryplz@yahoo.co.in.
I feel like reading all ur blogs now itself.
Even I am suffering the same problem from HDFC for home loan. Especially the service in Bangalore is horrible.

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Pratik

Thanks for liking my blog. Pls check your mailbox.

Rajesh Dikshit
Rajesh Dikshit
10 years ago

I had a my query resolved thru Mr. Govind – Head of Business Development, works towards solving the problem

Saleem
Saleem
10 years ago

Hi Nitin, Almost the same case… Pls share the mail ID of Mr.Nagendra at saleempasha@ovi.com
Thanks!

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Saleem

Pls check your mailbox

Harendra
Harendra
10 years ago

Email ID of Mr Nagendra Please

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Harendra

Pls check your mailbox

S Singh
S Singh
10 years ago
Reply to  Nitin Bhatia

Hello Nitin,
Just wondering why so many people have same kind of issues.
Please share the Mr. Nagendra’s ID to me also. One more thing I can see so many guys are asking for his ID, does not this ring any bells to Mr. Nagendra’s
about the way HDFC is working.
Regards,
S Singh

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  S Singh

Please check your mail. Being a pioneer in industry, HDFC has now become insensitive to customers. Secondly it has more to do with people (staff). In customer facing scenario, its the staff rather organization which is responsible for reputation of organization.

Mahendra
Mahendra
10 years ago

Hi Nitin, I am planning to visit India in February to sell my property in Mumbai. The buyer has spoken to his bank ( ICIC Home Loan) to settle my home loan with HDFC directly, so when I visit Mumbai I can get the sells agreement done without loosing much of time then.
Just wanted to understand the process –
How can buyers home loan bank get the re-payment done to my home loan bank?
What documentation do I need to provide for the same?
Is it okay to sign the sells agreement prior to this? beacause the original documents will be handed over to buyers home load bank directly if the process works without having any involvment on my part?
How do I need to secure my money earned out of this deal, and ensure that paperwork is done correctly in terms of getting NOC from the bank, and settlement letter?
I know I have asked too many questions but I have no clue how this works as this is the first deal for me.
Please advise.

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Mahendra

To answer your queries

1. ICICI Bank will issue demand drafts against your HDFC Loan account to clear your Home Loan. If buyers Home Loan amount is less than your principal outstanding then buyer will issue the cheque against your HDFC Loan amount for balance amount. All these payments will be done on the date of registration.
2. To initiate the process, you 1st need to sign the Sale Agreement with Buyer. Buyer will provide this Sale Agreement to ICICI Bank for loan processing. You also need to provide Balance outstanding statement and List of Original documents with HDFC to Buyer. Both these documents will be issued by HDFC Ltd. Besides this, you need to provide photocopy of all property documents to buyer at the time of signing sale agreement.
3. Yes, it is fine to sign Sale Agreement. You should demand atleast 2 Lac – 5 Lac as token amount while signing Sale Agreement. Token amount depend of Total Transaction value.
4. Your share out of this deal will be paid either by ICICI Bank or Buyer or Both jointly depending on your Principal outstanding and Loan amount of Buyer. HDFC Ltd will issue NOC and release original documents 2-3 week after the Home Loan is closed i.e. from the date of complete payment (normally registration date). You can issue authorization letter to buyer to collect NOC and original documents from HDFC Ltd on your behalf. He can send scanned copy of NOC to you for your reference.

Hope i answered all your queries. Pls feel free to contact, if you have any other query.

Mahendra
Mahendra
10 years ago
Reply to  Nitin Bhatia

Thank you so much Nitin.

Srilakshmi
Srilakshmi
10 years ago

Hi Nitin, I have also approached HDFC bank for home loan and faced similar problems. Can you give me Mr. Nagendra’s ID please. Unfortunately, the sales guys dont tell me from which branch they operate from. I was referred to the sales guy by my builder and he is neither available on call. Can you help me please?

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Srilakshmi

Pls check your mailbox.

Krish
Krish
10 years ago

Hello Nitin, Your post is very informative. I took a loan from HDFC, Mumbai 15 years back when purchasing my first house. It was a breeze . Based on that I now applied for an NRI loan at HDFC Bangalore and it is hell. They do not reply to email and never pick up phone. Since I am physically not in India it is becoming extremely difficult to push them.
Can you please send me Mr. Nagendra’s email ID ?

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Krish

I can understand as i have gone through same. Pls check your mailbox, i have mailed you email of Mr. Nagendra

Kalieswaran
Kalieswaran
10 years ago

Hi Nitin,

I applied for a HDFC home loan. I paid the processing fees and my loan got approved. But now they are putting many conditions for disbursement of loan, which they didnt say while applying. Now i want to cancel my loan offer. Is there any way that HDFC will refund my processing fee??

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Kalieswaran

Processing fees is non refundable still you can give a written complaint to HDFC for refund of Processing fees and mention that you were kept in dark on certain conditions therefore case of mis-selling. Based on mis-selling you can request for refund and take acknowledgement of complaint letter from HDFC.

Pazhani selvam J
Pazhani selvam J
10 years ago

Hi nitn,
iam the latest victim of HDFC ltd. Since i had another loan in HDFC ltd (chennai ) 7 yrs ago., i thought they are still doing good.
Really worst experience with the HDFC ltd Bangalore. Kasturba road branch. its almost 1 month , since i could not receive anything from them.

Pls share Nagendra id for escalation.
thanks.
jpselvam@gmail.com

Nitin Bhatia
Nitin Bhatia
10 years ago

Pls check your mailbox

vineesh
vineesh
10 years ago
Reply to  Nitin Bhatia

Same here. Please share with me too @ s_vineesh@yahoo.com

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  vineesh

Pls check your mailbox

Jay Jaykumar
Jay Jaykumar
10 years ago

Hi Nitin,

I am also a victim of HDFC. Can you please provide me Mr. Nagendra Email id?

-Thx. Jay

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Jay Jaykumar

Pls check your mailbox

Anupam Mazumdar
Anupam Mazumdar
11 years ago

HDFC Home Loans may be rated the best, but both HDFC Bank and HDFC are worst in providing services for auto and home loans. Their executives are not at all competent as compared to ICICI or any other private banks. If you go to their branch to get multiple things done, they hesistate just like SBI.
At this age of online transactions, they cannot provide an online option of pre-payments when even SBI is providing.
Their initial processing of home loans is worst in service. In my case, i had to do multiple complaints at the highest authority to get things done in time and even i ended up paying a penalty to the builder, because of a delay in home loan disbursement.

Policy wise: Their interest rate attracts very much and give an initial advantage, but as an when RBI decreases Repo or Reverse Repo, they do their revisions after a delay and sometimes do not do at all as compared to ICICI or other, which ultimately nets as a loss to the customer. But when RBI increases the REPO or Reverse REPO, they are the first one to increase them.

HDFC does not have any tie-ups with any orgranization to waive off important processing fees which might help the end customers. ICICI and SBI are far better in these respects.

I from my personal opinion, will not suggest any one to go in for a Home Loan or Auto Loan from HDFC or its sister concerns.

Regards
Anupam Mazumdar

Anand Devanathan
Anand Devanathan
10 years ago

Hi,

I need to escalate total lack of communication from the bank – kindly share the email IDs which need to be used for escalation.

adevanat@gmail.com

Nitin Bhatia
Nitin Bhatia
10 years ago

Pls check your mailbox

Amit Bhatnagar
Amit Bhatnagar
10 years ago
Reply to  Nitin Bhatia

Can you please share the email address with me? bamit1979@gmail.com

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Amit Bhatnagar

Pls check your mailbox

hdfc
hdfc
10 years ago

I am also fedupwith HDFC.
I submitted all the docs but still telling my application is under process.
They also encashed the processing fees cheque.
How to get back the processing fees?

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  hdfc

Processing fees is non-refundable.

aman
aman
10 years ago
Reply to  Nitin Bhatia

processing fee is refundable. before senction the loan if u want to reject your home loan process. just call your executive and mail your credit appraisal.

they will cut only 1500 rs. rest of amount they will refund you…………

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  aman

I beg to disagree. There is not even a single case where Processing fees is refunded by HDFC after the cheque is being en-cashed. Please check following Terms & Conditions available of HDFC website regarding same. It clearly states Processing fees is non-refundable

http://www.hdfc.com/pdf/MITC_Final.pdf

aman
aman
10 years ago
Reply to  hdfc

processing fee is refundable. before senction the loan if u want to reject your home loan process. just call your executive and mail your credit appraisal.
they will cut only 1500 rs. rest of amount they will refund you.

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  aman

I beg to disagree. Please check following Terms & Conditions available of HDFC website regarding same. It clearly states Processing fees is non-refundable

http://www.hdfc.com/pdf/MITC_Final.pdf

hdfc
hdfc
10 years ago

they are asking detail like company HR detail.
Do I need to share these details?
HDFC sucks.

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  hdfc

They might need for cross verification. You may share the same. Tks

Jim A
Jim A
10 years ago

My loan processing with HDFC, Kasturba Rd, Bangalore is stuck as well. Your detailed post is very informative. Thank you very much for sharing. I have tried writing to them on the grievance redressal page and now it looks like nothing much is going to come out of it. Can you please share Mr.Nagendra’s email id?

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Jim A

Pls check your mail id.

Arun
Arun
10 years ago

Hi, I am a customer of HDFC and would like to escalate the matter to Nagendra relating to the acknowledgement of the copies. Could you pls share the details to me.

arun_thl@sify.com

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Arun

Pls check your mail id

Nil
Nil
10 years ago
Reply to  Nitin Bhatia

Hi Nitin, request you to please share the email ID of Mr S.N.Nagendra at my email ID : guhanils@yahoo.co.in

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Nil

Pls check your mailbox. Tks

Arun
Arun
10 years ago
Reply to  Nitin Bhatia

Please resend the same Nitin. I seem to have not received the email.

Thanks a ton!!

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Arun

Pls check your mailbox

Gopal
Gopal
10 years ago
Reply to  Nitin Bhatia

Please send me Mr. Nagendra’s email id ?
I am being played with some HDFC agents .. huh..
gopalshankar@gmail.com

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Gopal

Pls check your mailbox

James
James
10 years ago

Between SBI, ICICI & HDFC , which one is good one for home loan?

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  James

My vote for SBI

Bhavika Patel
Bhavika Patel
10 years ago
Reply to  James

try IDBI, they do not charge you processing fees.

William
William
10 years ago

I am a victim too! Please send me the email id of: Mr. S. N. Nagendra…
williamakv@gmail.com

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  William

Pls check your mailbox. Tks

Diptendu Hui
Diptendu Hui
9 years ago
Reply to  Nitin Bhatia

Hi Nitin ,
I too now have bad experience with HDFC Limited, Marathahalli.
My email id is: diptenduhui@gmail.com.
Could you please send me some senior or regional heads email id , so that I can escalate my issue to them.
Thanks in advance.

Nitin Bhatia
Nitin Bhatia
9 years ago
Reply to  Diptendu Hui

Please check your mailbox

Vik
Vik
10 years ago

Hi Nitin,

I have had quite a terrible experience with HDFC in the last few months and it seems to be headed no where. Could you please share Mr. S N Nagendra’s email ID & contact details on vikrama536@yahoo.in

Thanks

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Vik

Pls check your mailbox.Tks

Navin
Navin
10 years ago

Hello Mr.Nitin,

I am also facing a lot of issues due to DSA & bad service from HDFC. I have taken loan from Pune branch & I am in US. They are hassling for every issue. Could you please suggest on my options?

Email : navin.bhatia@yahoo.com

Thanks

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Navin

Please follow the Grievance Redressal process as listed on trail link

http://www.hdfc.com/others/hdfc_GrievanceRedressal.asp

You should also directly complain to National Housing Bank, Pls click on following link for details

http://www.nhb.org.in/Regulation/Complaint_Cell_against_HFCs.php

Amit Bhatnagar
Amit Bhatnagar
10 years ago

Kindly share the email address for Mr. S. N. Nagendra? I am going through a horrible experience working with them.

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Amit Bhatnagar

Please check your mailbox

Natarajan
Natarajan
10 years ago

Dear Nitin

Refer to your earlier post, I opted to transfer my home loan from LICHFL to SBI after the period of FIXED 3 years and paid 10 months sudden increase of interest from 8.9% to 11.75% in LICHFL. In March, I got cheque from SBI and a week before I received original document from LICHFL. Now SBI is asking to register the MOD (Mortgage) for which I may need to spend nearly 15000 with one full working day. Is this mandatory ? ( I am from Chennai – Tamil Nadu).

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Natarajan

It is mandatory to register MODT. Stamp duty is borne by the Borrower. I have mentioned the same in my post. Thanks

satheesh
satheesh
9 years ago
Reply to  Nitin Bhatia

Hi Nitin,
I am planning to take HDFC plot loan for BIAPPA site. Yet to contact near by branch.
1) WOuld like to know : what are conditions for partial payment in HDFC ?
IN my past SBI loan, I had daily reducing balance and any month I can park my excess funds to my home loan account. Is this option of “Daily reduicng balance ” and Every month partial payment facility exists in HDFC ?
2) How many times in a year one can do partial payment and what is the limit and conditions ?
Please throw more light on terms and conditions of partial payment. Do we need to go to main branch and submit form as you did ? and will reflect immediately on line once you do or any error prone chances ?
Thanks
satheesh

Nitin Bhatia
Nitin Bhatia
9 years ago
Reply to  satheesh

1. 3 diff points
(a) SBI is daliy reducing and HDFC Loans are monthly reducing
(b) SBI Home Loan availed by you was MaxGain Home Loan account which is linked to current account and any excess funds parked in this Current Account is reduced from principal outstanding. HDFC does not provide similar product
(c) There is no prepayment penalty for floating interest Home loans both with SBI and HDFC

2. For floating interest loan there is no limit of prepayment but for fixed interest loans you need to check with bank. Normally for fixed interest loan you cannot deposit more than 25% of outstanding amount during FY.

Prepayment terms and conditions vary from bank/HFC and online transfer is not allowed. You need to visit the Home Loan branch. It is reflected immediately in your Home Loan account.

Vaibhav Maheshwari
Vaibhav Maheshwari
10 years ago

Nitin, What a useful post. Kindly send email id of Mr. Nagendra to me as well. I want to expose the laid back attitude of HDFC …

Vaibhav Maheshwari
Vaibhav Maheshwari
10 years ago

vaibhavinani gmail

Nitin Bhatia
Nitin Bhatia
10 years ago

Please check your mailbox.

Babu Kanjariya
Babu Kanjariya
10 years ago

HI, Nitin
I am looking to take Home loan from HDFC bank at Ahmedabad Gujarat about 17 LK but my concern is my salary to low about 15000/- . so HDFC suggest for agriculture land consider for repayment of my loan and I am ready for this. but if agriculture consider interest rate will be 10.75 %. and earlier sales person tell me it will be in 10.25 % but after all verification they told it will 10.75%
so please suggest it is okay for take home loan on considering of agriculture for repayment or 0.5 % higher interest rate from HDFC. other all bank are denied to considering agriculture. actually this type of scheme available in market ?

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Babu Kanjariya

Sorry i could not understand your query completely. If a land is residential than it cannot be considered as agricultural just for Loan purpose. Moreover you cannot avail Home Loan on Agricultural land, you need to convert it to residential by availing DC Certificate or DC conversion i.e. change of land use from agricultural to non-agricultural.

Moreover loan eligibility will not change with the fact that land is agricultural or non-agricultural.

Babu Kanjariya
Babu Kanjariya
10 years ago
Reply to  Nitin Bhatia

HI, actually I am purchasing a Flat in City and taking home loan for the same. and my agriculture land available in town and only considering my other income source from agriculture products. so this type of scheme available in market for Home loan.

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Babu Kanjariya

Ok…In this case, HDFC is pitching you Loan against property i.e. agricultural land. It is not Home Loan but loan against property. In short, you will be mortgaging your agricultural land.

rhaul
rhaul
10 years ago

Sir ji m ne20 tarik ko loan ke liye apply kiya ta 23 tarik komere ghar or office m inquiry aagai..aur 4jun ko bank se SMS file(application) Ka SMS aaya…abi kitne day aur lag sakte he sir 25 din ho gay..m kya kru muge Aap advice de…

rhaul
rhaul
10 years ago
Reply to  rhaul

Hdfc bank m apply kiya he

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  rhaul

agar apko 4 jun to SMS aaya hain to aapka loan 18 jun tak pass ho jayenga. Aap branch mein ja ke ya HDFC Ltd ke call centre per call karke aapni file ka status check kar sakte hain

rhaul
rhaul
10 years ago
Reply to  Nitin Bhatia

Sir ji muge file band karni he to m kya kru…mere pass sirf file k number he…agent helf nhi kar rha he…Aap advice dene ki kirpa kre…

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  rhaul

Sir aap branch mein written application de sake hain ki aapko aapna Home Loan band karna hain.

Mohan
Mohan
10 years ago

Hi Nitin,

This is Mohan from Singapore, currently I’m planning to take loan from HDFC bank – NRI Home loan (Bangalore Kalkere branch).
I got E-reply from their system, after reading your experience Im stuck now, not sure whether to go ahead or not..!!

Below is HDFC E-reply:-
These are your HDFCInstanthomeloans Preliminary E-approval details:

Chosen Loan ProductHome Loan *Eligible Loan AmountRs. 50,00,000Eligible Tenure10 yearsOffered Rate of Interest as on 09/06/201410.25% (RPLR -6.50%) floating
RPLR is 16.75%Method of Rate ApplicationAdjustable rate on monthly reducing balance basisEMI for Loan amount and term offeredRs. 66,770Total processing fees payableRs. 11,236 (inclusive of taxes).

Kindly suggest on above home loan, also kindly give me Mr. Nagendra’s contact.

thanks a lots..

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  Mohan

I would suggest you to go ahead with HDFC as of now. You may transfer the Home Loan in future. You will not find good experience of borrowers with any particular Home Loan providers. The objective of my post is to highlight grey areas so that others get benefit out of it. While processing Home Loan with HDFC Ltd, Just take care of key points highlighted by me e.g. insist on acknowledgement of original documents submitted etc.

bighnaraj
bighnaraj
10 years ago

Hi Nitin, thanks for sharing so many information and i ways ready your comments and tips. I have a question i have taken home loan from HDFC(before i ready your blog) but they havent asked for MOD to me even though the disbursement has happened. Is it because they have forgotten or they have excluded my case

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  bighnaraj

It is highly unlikely that MOD charges are missed out by HDFC. Another possibility is that instead of executing MODT, HDFC must have put lien on your property to safeguard their interest. If you can let me know the loan amount and breakup of payment made by you to HDFC, i will let u know whether they charged for MODT stamp duty or not.

bighnaraj
bighnaraj
10 years ago
Reply to  Nitin Bhatia

Hi Nitin, I Have taken a loan of Rs. 3473450 for 10 years, and the first disbursement of Rs 10,27,035/- is done. I have paid processing fee of Rs 2958 + 500 ST(CERSAI). I remember i they asked me to make an affidavit on Rs 10 stamp paper.

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  bighnaraj

Your MODT is executed. CERSAI charges paid is towards registering mortgage and MODT.

bighnaraj
bighnaraj
10 years ago
Reply to  Nitin Bhatia

Thanks Nitin, Then its extremely cheap and convenient as i don’t have do it any thing other than paying INR 562.

sandip mayani
sandip mayani
10 years ago

i have read out yr experiese with HDFC Bank and same problem happen with my one of the client so kindly do favor for following matter

1 what i should right now to do for my valuable client.
2 what action we can take for remainng process for disbursement
3 what action can taken against DSA
4 DSA replied that file has been rejected as there is problem in valuation of property as constructed on COP

Appreciates yr quick response

Thanku,
Warm Regard,

Sandip Mayani, Surat, Gujarat
mayanisandip@gmail.com, mayanisandip@ymail.com
09428786466

Nitin Bhatia
Nitin Bhatia
10 years ago
Reply to  sandip mayani

1. You may complain to Head Office of HDFC in Mumbai, National Housing Bank in Delhi and with Regional Head of HDFC in your area.
2. I could not understand this query. If the file is rejected then you will not get balance disbursement.
3. No action can be taken against DSA
4. If you are sure that file is rejected for frivilous reasons then You can challenge the same in court and may also seek compensation for damages in local consumer court

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